FedEx Explores "Borderless Healthcare"

At FedEx Corp.'s healthcare industry summit held this past week in New York City, FedEx leaders and external experts spoke about the changing healthcare industry and the potential for "borderless healthcare." Developing markets like China and India present significant opportunities for healthcare product manufacturers, so reaching these markets efficiently will give them competitive advantage, speakers suggested. 

“As research and manufacturing increase around the world, there’s a corollary demand for global healthcare services and solutions. FedEx offers the connectivity the healthcare industry needs to harness the power of that growth,” said Frederick W. Smith, chairman, president and CEO of FedEx Corp., in a press release.

Adds Richard W. Smith, director of Life Sciences and Specialty Services, FedEx Express: “As countries develop and populations expand, the market for our customers’ healthcare products and services grows right alongside. We know that the right mix of efficient supply chain solutions will be a critical underpinning to this growth for years to come. That’s why FedEx has dedicated time, money and man-power to build out a portfolio of products and services specially designed to fit the needs of our healthcare customers. From innovations in cold chain technology to increasing the speed and reach of our temperature-controlled shipping capabilities, FedEx is a leader in transporting critical healthcare inventory around the world.”

FedEx Chief Economist Gene Huang offered insight on the current economic state of the global healthcare market and future projections, and FedEx Express Chief Operating Officer Mike Ducker explained global logistics advancements and trends that make a borderless healthcare industry viable.

Global Sales Executive Vice President Don Colleran detailed new FedEx solutions, while Global Marketing Senior Vice President Raj Subramaniam led a panel discussion featuring FedEx leaders discussing healthcare trends occurring across the globe.

Showcased were the following FedEx products:

SenseAware: The next generation of this sensor-based technology is now available for general use. Upgrades include improved GPS capabilities and cellular connectivity, as well as increased battery life to support longer transit times, FedEx reported in the release. New accessories include a dry ice probe.

FedEx Priority Alert: This service, previously only available on domestic U.S. shipments, is now being rolled out on a broad scale. Beginning in October 2012, contract customers shipping to and from more than 70 international markets will have access to the increased monitoring and proactive intervention services of Priority Alert, FedEx reports. Services include dry ice replenishment, gel pack reconditioning, and cold storage.

FedEx Deep Frozen Shipping: A value-add FedEx service provides customers dealing with deep frozen material—such as body fluids, tissue samples or medicines—with a ready-to-ship, super-cooled Dewar that holds a temperature below minus-150 degrees Celsius for up to 10 days, FedEx reports.  

For more information on FedEx Healthcare Solutions, visit


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