FedEx Custom Critical To Qualify All Ground Service Vehicles

To make the service improvements, the company is qualifying all of the vehicles in its Temp-Assure fleet, which includes cargo vans, straight trucks, and tractor-trailers. To be qualified, each vehicle must meet minimum equipment and temperature performance specifications, and be able to provide a hard–copy printout of the temperature recording at the conclusion of the shipment.

 

The company is also implementing standard operating procedures to proactively address temperature deviations during transit of all Temp-Assure shipments.

 

“Our customers have told us they need a service somewhere between a basic temperature-control truck and a fully validated service,” said Virginia Albanese, president and CEO of FedEx Custom Critical. “The upgrades we are making to our Temp-Assure service will provide a cost-effective solution to fill that need.” 

 

The changes to the Temp-Assure service are the latest additions to the temperature-control shipping portfolio for FedEx Custom Critical. The company also offers Temp-Assure Validated, a ground service that utilizes validated processes and provides support for quality assurance activities from an in-house quality management team. For international shipping, Temp-Assure Air and Validated Air utilize the FedEx Express air network and temperature-controlled air cargo containers for deliveries across the globe.